Sonic Drive-In

Absolute worst customer service I have experienced in a while. I ordered on the internet, and drove to get my food. I tagged the button maybe 7 minutes after I ordered. The food did not come out (in 2-3 min like she said) then, after ten min I went to the "window" the girl tapping on her phone couldn't be bothered to bring the sack of food and a drink (DIRECTLY in front of her) out to my car. Wow!! Less than 4 inches from her...and she didn't see it. Good job (whoever that girl was)

Once a week I come here during dinner hours and I've never left a review in the past, but this is a repetitive! Please re-evaluate your night shift manager! Always something wrong with my order, always cold fries and room temperature beef patties! I understand that this is fast food but management, take some pride in what your serving people! This place is literally ran by teenagers! Take control of your restaurant!

Usually I like to stop and get drinks for myself and the kids on the way home from whatever it is we are doing. Normally I don't mind to leave reviews for negative experiences. I think most times they are honest mistakes. Today however, I ordered what I normally get, a sugar free mango with sprite zero, and lime. What I got was a cup of syrup. Straight syrup the first time. When I asked for a new one, it was so much lime flavor (realized it was the syrup, not an actual lime). So when I pulled around front to ask for a new one, the manager on duty greeted me with, "you want to change the flavor because obviously you don't like this." When I went to explain how I normally order and normally get my drink, she cut me off, and went to have it made, but it was totally wrong this time. No mango, just extra lime juice with sprite zero. I hope they are able to fix the problem with portions and training people to do things the right way every time. This would have prevented the miscommunication