Shiki Japanese Restaurant

Bad experience. The chef didn’t put on much of a show. He squirted some oil on the top and lit it. That was it. No onion train. No egg. Nothing. We ordered steak medium. It was well done and tough. We ordered the calamari appetizer. It came with 3 strips of calamari which were like rubber and other tempura vegetables. When we talked to the manager about it she said, “When I was a server, I explained the order because people are confused.” So they know it is an issue. We returned the appetizer as it wasn’t what we ordered or expected. No credit was offered. The server was missing most of the time. The bus boy helped us more than the server. We were drinking from the bar and wanted another drink. Server never asked us and wasn’t around. Took a long time to get our bill. Manager did recook my husbands steak. It was so much better. Talked to the manager afterward and she didn’t do anything or even apologize.

Nice venue and the Tootsie Roll sushi was absolutely fantastic!!! Our server was great!!! Shiki is definitely one of my favorite restaurants ????

Will never eat here again. Customer service awful. I have been eating here for many years. Usually at the grill with friends and family. Started to go in for wine and some appetizers for time to self. The young bartender that has been there for years always argue with you if she makes a mistake. Comments on how much I would tip. This is not how you should treat people. Will never be back.