Red Robin Gourmet Burgers and Brews

I sat at the bar the waitress was very attentive, refilled my drink three times without me asking. Food was great, hot and fresh. Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 … More

I understand they are short handed but they should have good customer service. I will say the two host, and the men that brought our food were very nice but our waitress only came to our table twice, I had to ask others for refills, I had to get up and get my own napkins, the waiters/waitresses were gathered by the kitchen not checking on the guest, then someone brings in a puppy to the kitchen area where the wait staff is. The restaurant did not feel or look very clean, it was a horrible experience, I don’t recommend.

The food was good. The staff was a little stretched thin so it took some time to get what we asked for. Also, oddly enough we were charged for an extra super small cup of cheese for our pretzels.