Potbelly

Brandon is great and welcoming young man . He was very patient and took his time and prepared the order as requested. I would come back as a result of his good customer service.

Worst customer service at this location. I’ve had a series of bad experiences here lately and won’t go back, so I just wanted to share to help others deciding a place to eat locally- please save your money! Consistently getting orders wrong and since I’m going through the drive through it’s too late to correct once I realize it later... and a disgusting amount of mayo has been added to so many of the sandwiches... why??! So gross. Also I tried to call the store about 10 times to report and fix this one, but no answer... awesome.

I went here for lunch today for a sandwich and salad. The dining room was closed so I had to use the drive thru. When I received the order I immediately noticed that my bottled Coke was not included and requested it before I left the window. When I got to my destination I realized that there was no salad dressing in the bag, so I couldn’t even eat it! Also, despite asking for all the condiments the sandwich was dry—-no Mayo, mustard, or oil. It tasted off and left me disappointed. Please double check orders for accuracy, so you don’t ruin other’s meals like you did mine!! There wasn’t time for me to return to the store since the drive thru had approximately 8 cars in line. It would have taken another 25 minutes to request the fixes.