Potbelly

So disappointed with this Potbelly location, as I am a HUGE fan of this chain as a whole! I'm visiting my friend in Denver and was thrilled to see Potbelly available on Grub Hub. I ordered a sandwich and requested no red peppers or feta cheese on it, as I have a feta allergy. My GH driver called me to let me know they ran out of my soup, and I spoke with someone who worked there to substitute a different soup in, and at the end, I mentioned how I wanted to make sure there was no feta due to my allergy. I am not sure if they heard it, but then I got a GH update telling me my order was being remade so it took a bit longer to get to me. The sandwich ended up having both feta and red peppers on it, and I even nibbled a small piece of the cheese to make sure, as I was very hungry and desperately hoping it was NOT feta so I could eat my favorite sandwich. It unfortunately was, and I'm now suffering with an extremely irritated throat and mouth. Grubhub refunded my sandwich, but I didn't want

Just want to send a Buyer Beware notice about this sandwich shop. My colleagues and I received our delivery order from Potbelly about 45 minutes ago. As I was eating the vegetable garden soup I ordered I almost bit into a piece of what appears to be a piece of concrete in the soup (see attached photo). Then I opened my Powerhouse salad, which came with the worst looking avocado slices I've ever seen on any restaurant plate (see second attached photo). At over $10 for this type of salad the ingredients should have been at least fresh... I called the sandwich shop a few minutes ago and spoke with someone who identified as Michael. I reported the stone in my soup and recommended they toss the rest of that soup in the drain to prevent other costumers from breaking a tooth or swallowing a piece of concrete as I almost did. Michael did not apologize or express any kind of shock or regret at my experience, nor offer any kind of reimbursement. He simply said: "thank you for letting us know; is

I always have a great meal from here, staff is friendly and work fast. Even a long line goes quickly. The peppers are a nice addition to any sandwich and my kids love the Mac and cheese. I love this location to eat at when it's nice outside.