Popeyes Louisiana Kitchen

Worst experience I've ever had. Waited in line of 3 for 20 mins, finally ordered and waited an additional 10 mins, then was asked if I would like something else because they ran out of mashed potatoes. Meanwhile half of my order was sitting on the counter getting cold. Normally I would have kept my cool, but I noticed the drive thru being served quickly, at least 8 customers. I asked to speak to the manager and when she tried help matters she scoffed at the 10 min I waited since my order was placed. This outraged me and her way to handle this was to refund my money. Way to go Management, another unhappy and unsatisfied customer.

The difference between this location and the Fort Pierce one is night and day! This team is professional, took my order accurately by repeating my order back to me and didn't make me feel like they didn't want my business, unlike the Firt Pierce location. I will literally drive 20 minutes out of my way to come to this location. I hope this helps.

A little dirty but in their defense they were in the middle of cleaning up. However, should keep your facility spotless and clean as you go. Counters were dirty and so was thr soda machines. The staff wasn't very friendly or welcoming other than the one guy at the cashier who seemed like the only one who cared about customer service. Manager came out to fix an issue with the machine and she looked absolutely like she hates her job! Employee came out of the bathroom and went straight to the sink to wash his hands which was a plus! Hats off to that guy.. This place needs a leader to motivate and regulate their SOPs better!