Popeyes Louisiana Kitchen

Poor customer service. When I placed an order at the drive-thru they forgot an item. I told them about it and they kept telling me it was in the bag and it wasn't. They asked to look at the bag and when they did they added the item back. Then they told me that the item was in there and that it probably fell on the floor of my car??? It did not fall on the floor of my car. They forgot to put it in there. A simple I am sorry and add the item that I paid for was all that was necessary.

This place is a rip off . I ordered spicy 5 piece tenders and they cut corners by serving me left over fried skin from their regular chicken . Do not order from them they don’t even allow a refund , person was rude and said they were manager but I doubt it . Oh and they never gave me the biscuit either .

This is the second time I’ve ordered spicy tenders and gotten mild tenders instead. Also, the rice and beans was literally just a cup of rice with a few beans, no gravy.