Popeyes Louisiana Kitchen

I prefer this Popeyes on Wade Hampton versus the one in Boiling Springs. The service and food are better. Boiling Springs does not OFTEN get the order right. I've never had a problem on Wade Hampton. I always go through the drive through on both. The people are just nicer here.

My mom order a chicken meal, with 2 large mash/gravy, 2 cole slaw, & 2 orders of shrimp. The gravy tasted burnt, the chicken was dried up, & it tasted burnt. They messed up the side sizes, & didn't send the correct order, no cole slaw, & she didn't receive the 2 boxes of shrimp. The chicken also had feathers. She called to speak to a manager, & was told by the general manager, they were not giving her a refund, after spending $67. & something dollars. He then, told her to contact Door Dash for a refund. First off, Door Dash doesn't cook the food, they only deliver it. You all should've been more concerned with fixing the problem, instead of trying to pass it on someone else. Bad customer service, and service all around, or lack there of. I tried calling Popeyes twice, and no one bothered to answer either time. I didn't appreciate them taking to my 70 yr old mom's, money like that, as if she just has money to spend on something that looked, & tasted like that., like and missing mo

Do not eat here. First you will wait 45 minutes before you even get up To the speaker to order. Second. They are out of mostly everything every single time I go. This will be the last time I go. Third. It’s kids running these places. I have no problem with that and I am glad they are working. However, where are adults to help supervise??? Lastly, I ordered a family meal that’s over $40 and they will only give me 2 sauces and say I have to pay for any extra. Unacceptable. Terrible experience!! Never again will they get my business.