About
Pollo Tropical is a fast food chicken restaurant located in Sunny Isles Beach, Florida. While the restaurant is primarily known for its grilled and fried chicken, other menu items include burritos, salads, sandwiches and wraps. Pollo Tropical also offers catering services and a variety of side dishes and desserts to complement any meal. The restaurant prides itself on using bold, tropical flavors made from fresh ingredients.
Ratings for Pollo Tropical
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Reviews for Pollo Tropical
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I’ve been coming to this location for many years and have seen a slow decline in food, customer experience, and quality control. Today I decided to give it a shot after a long break and I’m glad I did. Upon entering this heavily trafficked pollo I instantly realized how clean and organized the eating area was. My dealing with manager Joel at the register was amazing, you can tell he takes pride in his craft. My order was for two with multiple sides and was ready in less than 5 minutes, well packed, and fresh. I never leave reviews but I felt this was well deserved.
The service was excellent, I ordered some take out. Brian was awesome and showed great customer service. The whole crew were amazing. Best Pollo Tropical ever, highly recommended.
Service was great and the food as well. Person that helped us, Brian speaks Spanish and English, he was great. Out food was well prepared, the orders were all correct and it was prepared fast.
Menu / Photos
Business Hours
| Sunday: | 10:30 AM - 10:00 PM |
| Monday: | 10:30 AM - 10:00 PM |
| Tuesday: | 10:30 AM - 10:00 PM |
| Wednesday: | 10:30 AM - 10:00 PM |
| Thursday: | Closed |
| Friday: | 10:30 AM - 10:00 PM |
| Saturday: | 10:30 AM - 10:00 PM |