Pollo Tropical

That worse place I ever been, staff is rude, no work ethic, place is dirty and disgusting. . dishes are nothing to what they advertise, Worse place for eating. We ask for 1/2 chicken, if I want a pieces of bread they ask for 0.99 cent for small dinner roll, then we asked for a avocado salad that supposed to come with cilantro sauce, well, no sauce then went we ask for it the attendant thought a few small disgusting sauce (not cilantro sauce) , that was all open and make it mess inside the bags. Worse place never again We not recommend anyone to visit that place. Ever, ever again, Horrible place

I buy a family pack and give me least the 1/4 the pollo and the association very rude put the food ???? like what ever need the manager team take care I pay for full chicken no 1/4

Disappointed to the maximum ! My workplace ordered more than 100 ( hundred ) lunch for a celebration and chicken was not even lukewarm and black beans was so watery that really looks more like a soup. How hard is to make black beans? A big order is not that easy, but management should have scheduled appropriately its employees to give a better service. How many customers order a big Order at once in a weekday for lunch? I bet we will not make this mistake again. Never again !