Pei Wei Asian Kitchen

Placed a pick up order at 2:45 pm for 6:00 pm pick up. Not ready until 6:20 pm. Ordered one entree and 3 large appetizers. Lettuce wraps did not have any crunchies, crab rangoons were cold and under fried, one fortune cookie, one fork. Basically disappointed. Good thing I had a 15% off coupon. Otherwise, this review would have been worse.

Placed order at 5:16. Site said it would be ready at 5:31. When I got there my food was in a bag under heat lamps. A few minutes went by and an employee came and asked me my name. He then went to the heat lamp, unpacked the order and then just left it all there unpacked. Then wandered back behind the kitchen. Then another employee came and looked through the food and left it there. 5 minutes later I was still standing there. Another couple came in, another employee took there order. I asked him. Finally my order came at 5:41. Yes, it was the food that had been sitting there the whole time. The spring rolls were burnt. No broccoli in the Korean beef I paid extra for. Employees who did not have an assigned role and did not know what they were doing. We will not be back. I do not need to discuss it with anyone. Not giving it a second chance.

Placed order online and was informed when the food would be ready to pickup. I show up on time and I am told it will be another 20 minute wait. Ends up being a 40 minute wait. All this for mediocre (at best) Asian food. The rice is too dry, the chicken is mostly breading, there are very few vegetables on the entrées, and the flavor simply isn't there. Hard pass.