Pappas Bar-B-Q

Went through the drive through at the Duncanville location tonight. Spent 10 minutes in line only to be asked to pay and pull-up. Where I sat for another 15 minutes. I ordered a chopped beef sandwich w/fries and an order of chopped beef fries…nothing fancy or unusual. But folks behind me kept pulling away with their food. When I finally got home with my sandwich, it was actually a chopped FAT sandwich. And Pappas’ definition of “chopped” must be the laziest way to do it….big chunks of “meat” falling off a sandwich. Of course it didn’t help that the bun was soggy and falling apart. Spent $30 and now I’m gonna make a peanut butter sandwich. With the “Pappas” name you really should be better than this. Seriously disappointed & definitely would NOT recommend! In this economy, spending hard earned money to eat out is a definite privilege and it will never be wasted at a Pappas BBQ ever again.

The generous BBQ sauce on brisket and fries along with melted cheese was soooo delicious; the dish definitely exceeded my expectations! The pic looks gross, I know lol

Now, for the price I paid, this really wasn't a good experience. Food was cold, brisket was soggy, ribs big and unpleasant. Fries ???? are grocery bought. The presentation is and atmosphere was very pleasant. It was very clean inside and the manager made sure the staff wore gloves and masks.