Papa Johns Pizza

Had an awful experience with Papa Johns that resulted in getting no pizzas. On 6/10/22 I called and placed a order for pick up 10:15am for the the next day. I called the morning of 6/11/22 and a employee told me she didn’t see a order placed and the pizza and wouldn’t be ready until 10:30. I said okay and told her I wanted 5 cheese and pepperoni. She told me rudely she need to stop wasting time and get onto my orders. I later arrived at 10:30 and she told me she still didn’t see a order placed even though I have placed 2 times now. So I had to go else where to get the pizzas for the event my company was hosting. A lot of miss communication and poor customer by that one employee

This place needs to get organized and train staff! We ordered 4 pizzas and they told us 20 to 25 mins . We got there 37 mins later and no pizza ! They said still being made. So I waited for another 22 mins then the no people skills lady up front. I asked her how much longer and she said 25 to 30 MORE mins! So there saying a 20 to 25 min wait when to an hr and a half. I left and canceled my order. Complete waste of time and the service was terrible!

Only because I have to give 1 star. Ordered a special with additional toppings. Knew it was going to cost more. Calculated order online came to 21.25. Called to place order quoted 34.89. Really! After telling employee price of online quote was hung up on. Tried calling back several times and hung up on 4x. Pathetic! Stopped ordering here years ago, gave it one more shot.....my mistake!