Papa Johns Pizza

$32 pizza (with $8.90 delivery charge and tip) arrived very late. Driver stated Papa John's does not deliver pizzas by the time estimated on the app. Last time I order a pizza from this business.

Yeah, I ordered online. My order was ready at 9:11 pm and I didn’t get it until 9:41. It was absolutely ridiculous. They didn’t have the drink and the manager didn’t even offer alternatives. The pizza was cold by the time the found my order. They didn’t even ask for the order number. I don’t really mess with the idea of professionalism, but the customer service was actually bad. I would not recommend. And the drive up contactless delivery? Forget it. Waited in my car ten minutes and no one ever even checked to see. I tapped the “Ive arrived” button and ten minutes went by. After I got the text my food was ready. No thanks. I’ll just go to the suburban ones since this one can’t seem to give people food on time.

I've has multiple weird experiences with this papa John's. The first time is that the delivery driver used his personal cell phone number to text my phone number to try and flirt and ask if I was single. The last straw was my friend and I order a pizza at 630. We knew it would be an hour and a half to 2 hours which we were fine with. Until I looked at the app and it said delivered. So I called the store and asked about our order and they said that they ran out of product so we're not getting our orders. Okay? So we're was the Cancelation email? The phone call? Anything to let us know that we're not getting food?