Panera Bread

This was hands down my NEW FAVE location. I will hold it dear for the rest of my life!!! I went in for a coffee after parking down the street. I was greeted by smiles and kindness at the cash register. The same woman who took my order also had been cleaning. I assisted and she again greeted with such kindness. The facilities were cleaned diligently. The tables were consistently wipes, the floor often swept. I was in there two times for the day, first time maybe 20 minutes around 1130am, second time an hour around 445/5pm. Both times I enjoyed the location and found peace and comfort to relax. The staff were extremely accommodating. I noticed they had a terrible couple clients after one another, they handled them extremely well! They shut down their negativity with active listening, educating the customers and redirecting the customers all while fixing the issues and complaints. Very impressed at the service. I hope to return there one day.

First time at this Panera, and chicken sandwich was not very good considering spending over $12.00 plus taxes for 2 sandwiches. Also got the sour dough bread, which is a round form baked bread, hard as a rock, but planned to have for breakfast next day, added water on top to soften this, NOT! only could eat the inside. To give this Panera Bread location a break, and my first time, it may be who is cooking this chicken sandwich and how long was the sour dough bread left in open air. But I'm done. There is a sandwich place on Connecticut Avenue that has an absolutely fried chicken sandwich that was delicious, but $15 plus tax was a bit steep, BUT!, that sandwich was well worth the expense, but I will not spend that monies again. Bottom line, you take a chance now eating from these sandwich shops in D.C. downtown/K Street/Connecticut, D.C. sandwich shops business districts sadly they are struggling and I want to support them, but that shut-down destroyed a lot of good businesses.

I normally get bakery here but today I want to order breakfast. Woman cashier told me to look at Breakfast menu. While I’m looking at the menu, there are a family of four pp come and cashier took their orders one by one. Then the mother steps away said she wants to look at breakfast menu. I then thought the cashier can take my order but she said firmly “I still take order of this group” and looked annoyed at me. The cashier treated this group so different from treated me. So I left, don’t want to ruin my Friday with this attitude and selective cashier.