OUI Bar + KTCHN

We came here last night before a concert, expecting to grab a few drinks and dinner. We sat at the bar, 2 bartenders, about 7 people total at the bar and 2 tables. We ordered one round of drinks and they were fine, ordered food. I went to the bathroom and passed two women who had got up and left who said “these people are already eating, they got here after us and we haven’t Even got our drinks yet”. Then, as soon as I sat back down 2 of our entrees came out. I thought okay mine is taking longer no problem. I ordered a second drink with the bartender. About 10 more minutes go by and we’re wanting to leave for the concert, we were in conversation with a couple at the bar so didn’t mind the drink or dinner too much until we realized it was not coming at all. They had never ordered my food, and she forgot my drink. I’ve worked in for over 5 years, I hate to say this, but they need better help. They did adjust the bill, but it was quite the disappointment.

Cocktails were very watery / weak flavors. We were the only patrons in the bar at the time and had nearly finished our drinks so we were ready for the checks. But then the bartender disappeared for about 25 minutes without checking on us beforehand. Other staff had to go find him.

If I could rate this 0 stars I would. This is the worst restaurant experience I have ever had. As someone who works in a restaurant, I am NOT quick to judge. However, after an 1 hour and 15 minutes of waiting on our food, the server was rude about the situation and awkward. The food was mediocre at best and did not include all of the components as specified on the menu. I was beyond disappointed. They did give us a free muffin though.