On The Border Mexican Grill & Cantina - Sherwood

Chips and salsa were good. So was the queso, but that's where it all started going bad. Ordered the chimichanga. It came out piping hot but the beef was so chunky and not evened out. The beans were cold. Obviously had just been pulled out of the freezer and not warmed up enough. Got fries instead of rice and theybwere delicious and perfectly fried. The service started off great but the girl had to leave and "pick up her friend" so she told us she'd have a coworker check on us. That never happened. We were completely forgotten about and had to flag down the bartender to ask for a check. Nobody ever thought to ask if we were ok or if we needed anything so either they dropped the ball or she didn't tell anybody we still needed attention? Regardless it was a terrible experience from the cold beans to the overall neglected service. Can't see a reason to return ????

The food was actually good, once they reheated almost everything. Yes, one star lost because multiple items my group ordered was cold or warm enough to be cold within a few minutes. One item was refrigerator cold. One they heated our items, the food was actually good. Another star lost because the facility was so dirty. Piles of food, trash, crayons in the seats. Piles of trash under the tables where you would place your feet. Bathroom was absolutely disgusting. Didn’t even want to walk on the floor.

My daughter and I stopped in this eve for a quick dinner.. We arrived at the same time as a few other parties but the manager was able to seat all of us within minutes.. The manager whom I later found out was named Zack then proceeded to find a server for the 5 top he sat and then took care of us as well as other two top on his own!! Everything came out hot and fast!! Food was yummy and my margarita was perfect!!Zack didn't even bat an eye when asked if could remake my picky kids nachos with white queso!! As I was eating I observed Zack run food; check on tables; expo food; assist servers as needed; and cash out another large party.. And we never waited for or wanted for a thing!! Needless to say Zack was AMAZING and deserves a a BIG raise!! Thank you for fabulous experience!!