North of the Border Mexican Restaurant

My parents always rave about this place so we gave it try since we were in town. It’s small and part of a strip mall but there’s plenty of seating and the service is great. So happy they have a good vegan/vegetarian menu with reasonable pricing. We didn’t have to wait long for our food. I got the enchiladas rojas. It reminds me of the beloved Taco Bell enchirito with the abundant sauce and flour tortilla. My husband got the grilled fish tacos and a junior chicken burrito. He really liked the tacos but was not a fan of the shredded chicken. He liked everything else though and said he would likely get a veggie burrito next time. We actually took a garden veggie burrito to go for my sister and she loved it. We will have to remember to visit again next time we’re in town!

Food was great and came out hot! The service however was lack there of and we had to clean our own table which even after wiping was very sticky. There was a young lady with blonde hair who took our order - unfortunately, was very unpleasant and had a terrible attitude. At no point did she make us feel welcomed - more like she was bothered she had to work. We dined in and were here for well over an hour conducting business and saw her treat customer after customer the same way - even spoke poorly to a customer who called in last minute for a large catering order that totaled $284... I would be livid if my staff treated customers this way. Definitely a huge turn off to come back! Never even checked on us or asked how the food was - she walked past our empty plates numerous times and they continued to sit at the table beside us. I would highly encourage some customer service training for your staff!

My wife and I got vegetarian tacos and chips and cheese. The chips and cheese were just tortilla chips and nacho cheese. We had to add some of the spicy sauce to make it appetizing. The chips didn’t taste like they were made fresh or anything either. The tacos were not very tasty. We had to put a lot of sauce to get some flavor in it. They didn’t even come with any limes.