Noodles and Company

Poor form today. I normally love Noodle and Co, today this location was understaffed to meet demand and the poor quality food was the result. I waited a long time for Pad Thai which was a blan soup with hard, undercooked, stuck together noodles. Pot Stickers cold. I am sure they could do better if they had the capacity. Also, what happened to dishes or the dine-in feel? So much plastic, including three forks, in a paper bag for a one person meal.

Everybody there was in good spirits and glad to be at work. The manager was really keeping the attitudes high. I believe her name was Miranda. My food was made fresh and ready quickly. It was nice to see everybody getting along so well and working together as a team!

Horrible experience and very unprofessional. Miranda was very disrespectful over an order that they made a mistake on, and stated to only refund us for the lack of side of corn, and chicken, very soupy just nasty! Not to mention my son did not have his rice crispy treat! no apologies at all. I will be in contact with corporate this morning.