Mel-O-Dee Restaurant & Catering

I have been eating at this restaurant since I was a kid living in New Carlisle and I believe today’s visit will be my last. The quality of the Qualified has been on the decline for years, but today it was the service that was more upsetting. Absolutely the most horrible service I have ever seen. First of all, the hostess acted like she didn’t want to seat us or deal with us at all. And then when we finally did get to our seat we waited for several minutes and watched as four different waitresses came to all of the tables around us and completely ignored us. I had to get up and go back up front and tell them we needed a waitress. When they finally got the waitress to our table she was fine but we had a complaint about our chicken and management could not be bothered to come back and talk to us. She told the waitress to tell us to come up front and when we tried to explain our problem she dismissed it saying that there had been no complaints about the chicken all day. In my experience,

The food was fine, they have a large selection on the menu. The staff was polite and even though they were very busy kept up as best as they could. The only thing that brought down the rating for this diner is that it was pretty filthy. I think the dishwasher was broken because the silverware and cups were all pretty dirty. That's my only complaint, but a pretty significant one I think.

The food is decent. The breakfast gravy tasted like flour. When asked to send it back the server was rude. Carol I believe was her name. I am a server and take pride in what I do. I have never had good service there. If I eat there again, it will be carry out. Normally the food is good.