McDonald's

I must say it is THE BEST mcdonalds anyone can go to get quality hot fresh food. Service is great. Store iand lot are always clean. I live 25 miles away and when I want mcdonalds, it's well worth the drive. Good job!

My 13 year old son discovered what looks like a fountain nozzle attachment in his drink. He did not see it initially because of the ice and dark drink color (Dr. Pepper). This in of itself isn't that big of a deal. These things happen. I get it. However, the manager's reaction was inexcusable. My husband simply wanted them to be aware that they probably are missing a part from a machine and to let them know that perhaps their machine and/or the process to clean it may need to be checked. He was not looking for any sort of compensation. He did not bring it back until the next day because it was discovered after driving away and because we had our own employee event that evening (we own a business). The manager immediately accused him of placing the part into the drink and was very argumentative. There were no apologies and no interest in even looking at the part. When he asked her to check the machine to see if it was missing this part, she responded that no, I know it is not missing an

My food was cold again from this location. Obviously not following there protocols as it continues to happen. Poor customer service with no apologies or having to wait through the drive through line again because the lobby is closed. Poor management. This used to be a great location but I will not be returning.