McDonald's

I tried ordering lunch through the mobile app at this location but I was informed that the order that I put in was placed prior to 11:00 a.m. and would be served breakfast instead. This information was never given to me prior to today and the mobile app did not reflect this information either. The lady at the window informed me that if I wanted my original lunch order that I should wait until 11:00 and come back. This is about 5:00 till 11:00 when she told me this. I went inside to speak to a manager to give a complaint and perhaps possibly get a refund has my card was charged for food that I neither wanted nor was actually given. I stayed up at the front counter for 15 minutes. At no point did anybody come up to handle my request or any of the other people that were behind me in line, and there were close to half a dozen people waiting at the front counter. Even after calling twice for someone to come up, nobody came up. I finally got to a point I just simply left. Absolutely horrible

Under great management which is easily seen and reflected if excellent, friendly staff. Keep up the great work. Best McDonald in the area by far! Food : 5/5 | Service : 5/5 | Atmosphere : 5/5 … More

Why is this establishment even considered a 24 hour operation? Pull up and drive through around 9:45 PM and sit in line for 15 minutes just to be told that they are no longer taking orders because of shift change and that there is no one to make the food. Even though multiple cars in front of me were able to get their orders taken. This in turn cost about six cars plus myself to be turned away and not able to order anything. Very very frustrating. This establishment needs to do better. Drove by 30 minutes later and they had a bunch of cars back in the drive through. This is plain ridiculous and they need to stop the foolishness!! Do better!!!!