Madam Mam's Thai Cuisine, West at Bee Cave

I have gone to this location for years but have been having worse and worse experience lately. Because of an Incident took place today with a female server and male manger who refused to give me a name or a proper avenue to complain, I decided to post a reviews online thinking the management will finally attend to any problems at this location! They have been posting that they are short of wait staff but even the ones that are there are extremely rude and always seem to be on the edge. The server literally started yelling when presented a gift card. The manager, who was also seemed to be irritated, processed the payment but was extremely rude at which point I told him what happened and that I was going to complain. He dismissed my concerns and refused to give me his name so I can report his unprofessional behavior. I will try to find an avenue to report this directly because I would hate to see this place failing. Their food is still delicious but it will be hard to ignore these proble

Delicious food. Brussels Sprouts app is a MUST. They'd have been good as an entree with noodles! I had Pad Sea-Ew and hubs had the Curry. We also tried the eggrolls and wings. Not a bad taste in the bunch and had plenty to take away. Service was slow but overall the experience was a good one and we'll be back!

High quality food. Rice and noodle dishes were unusually spicy. This surprised my pregnant wife and child but it was our first time. Regular pad Thai and fried rice isn't usually spicy. But this is great for date night and work lunches. The staff was professional. Meats is tender and tasty. I recommend this Thai place.