LouVino Douglass Hills Restaurant & Wine Bar

Food was Great! Service was Awful!!! We went there last night for dinner and while the food was fantastic as usual. Our service was a dismal one star and I’m not even sure I’d give her that. It’s been a long time since I have regretted leaving a tip, but last night I did. What I thought as I was writing done my 15% tip, was that it is shared with others. She never came back to the table to refresh our drinks before happy hour was over we had to ask another server. We didn’t order dessert because by the time she finally came back to clear out dishes I was so annoyed at the lack of service I said I’ll just take my check. She checked on us once. Once in an hour!!!! I have reservations for this week that I will now be cancelling because I’m not going to being friends there with that kind of service. Hope you find a way to fix this. Oh and for a Saturday night you could have walked in and gotten a table anytime. Not even close to full. Restaurant was probably at half capacity

Went there a couple weeks ago for a graduation lunch. I ordered the BLT croissant and although the presentation was aesthetically pleasing, the food itself was not stellar. It’s one of those places for “foodies”, not a place to go if you’re starving for some comfort food. After dining, we all ended up going somewhere else for something more filling

Soft flour tortilla, Crispy chicken, garlic mashed potatoes, pepper gravy, cheddar....oh man, order two!