Los Arcos Birmingham

I was at the location today on Crestwood Birmingham AL today. I have been to this restaurant many times. This was the longest wait and Worst service EVER. Very disappointing. They brought my tacos to me with no topping, no lettuce. I sent it back and waited again. Absolutely left no tip. I complained at the register and absolutely no compensation.

I remember when this location opened I use to visit every day AND RAVE ABOUT IT. Today however is a different story. I left the movie theater across from the parking lot and was craving Mexican food. The Queso dip was watery I understand stretching the product but when I started to mention the issue to the waitress she took the words out of my mouth so I knew it was watered down. The strawberry daiquiri had no flavor and when mentioned again to the waitress she said “that’s not very good” the quality is clearly not the same.the quesadilla I had was subpar the chicken seemed like it came out of seasoned water it had little to no flavor with the watery queso on top. It seems like it is now one of those restaurants that used to be really good and has been around for a long time and loses it spark and now everyone goes because they are used to it and now it holds sentimental value

If you want Mexican food, this is the place to go. The food is seasoned and cooked perfectly. Super fresh and delicious.