Long John Silver's | A&W

They A hole in the drive thru was rude and needs a lot more training. I ordered TWO lobster bites he put them both in the same container. I asked him why did he do that because that was for two different people. His reply was when it two orders of the same item it goes in the same container. I really could not believe he told me such a ball face lie. When I told him I would contact corporate office. He laughed in my face and closed the door. His last name is Lakes and someone truly needs to retraining. I would NEVER return there again. If I was a minus zero star thats exactly what I would rate this place

Used to love coming to this location, but have noticed it has been getting worse. We wanted to dine-in due to the heat outside, but the sign on the marquee showed only drive-in available. Once we ordered I realized this location did not offer A&W products like in the past. Then they offered no form of sugarless beverage, like unsweet tea (made apparent by a paper sign on the drive-thru sign). We watched as the meal prepper opened our boxes and closed them 3-4 different times to verify the contents before walking them to the window. While I am glad someone at a drive thru does verify the correct orders, they could made sure the food was not overdone. The food was dark brown and oil saturated (basically over cooked). I ordered 1 fish/2 chicken, could not tell what was in the box as it tasted all the same. Tater sauce and cocktail sauce did nothing to improve the taste. We paid close to $34 and felt the food was unenjoyable. It lacked flavor, was overcooked, and for the price made this m

At around 4:15pm today It took workers longer than usual to come to the speaker in drive thru with no other vehicle in site, had to cut off car to wait after ordering food. Caucasian female came to window appeared puzzled and clothes shoveled. A black guy came out with a startled look glancing towards the window to only see who was at drive thru window whom clothes appeared beyond filthy and rearranged, then he disappeared. A second black guy came out appearing under some sort of influence with blood shot red eyes with head phones of the girl (that placed my order) on his head (whom I never saw again). Something very strange, unusual and unethical is happening and extremely apparent at this establishment. Food was not prepared fresh. We ordered a number 8 & 11. Chicken, fish & Shrimp tasted as they stayed out hours and was warmed up prior to serving. We wanted to pull back around but as we pulled up another vehicle (pickup truck) pulled behind us next in line to window shouting at work