Krystal

Went to Crystal on Falburn Road to order food get to my house and the food I ordered was not correct. I have to drive about a 3 mile back. To pick up the food that they were short on. I asked the manager can I get compensated for my time and coming back up here she said no you only get what you was missing your seriously need to recheck people who your hiring to operate your business I never again will go back there again It happened tonight at 12:25 AM on Tuesday people check your bag before you leave this here taught me a valuable lesson.

Every afternoon for 2 week's I've stopped by this Krystals. Every time they tell me it will be a 15 or 25 minute wait. And nobody is ever there waiting on food. So tonight I said I'll wait. The employees were mad and arguing over who felt like making 10 Krystals. They told me to pull up. I waited 45 minutes. I watched 23 cars pull off because they kept telling everyone it was a 25 minute wait. These employees are getting paid to play around. They do this every night. This business is losing money because they hired lazy people that don't want to work.

Amending my review of this Krystal's. Times have changed and when patronize such places, many times they are understaffed. In the drive through of this place, I saw people busting their butts to get orders to us. 15 minute wait for my order which was no problem. I was told this when I ordered. Customer service was 5-Star. However, I've been to Krystal's in Alabama and Georgia and the meat seems to be different. I want a Krystal burger like they were pre-pandemic. But I love Krystal and will keep going there despite?