Jimmy John's

The customer service here was phenomenal! I love that Jimmy John's has an unwich which of course is my favorite! My order was prepared quickly and the person who I ordered with over the phone was extremely polite and was a pleasure to speak with

Freaky fast? You can’t base your company’s moto on this when we had to wait 30 minutes in line today and the line wasn’t even that long. I gave two stars because the food is ok but not worth a 30 minute wait

BEWARE! Did you know??? Buying a Combo at JJ only saves you $.12? That’s what I was told today after ordering 2 Combo Favorites. Used the drive-through. I thought $30.28 was high for 2 combos but I was in a long line and kid that took my order had had a very hard time. At home I looked at receipt and saw that I was charged ala carte for the chips and drinks. A total of $8.08. I drive all the way back and went into store. Told my story to guy at cash register. He said he would issue a refund ($30.56) and recharge my card for correct amount. Sounded like a plan to me. The second charge was $29.83!!! When I asked for explanation he rudely said ‘you only save .$12 when you buy those combos’. Like I should have known. WILL NEVER GO BACK. UPDATE: July 5. Was contacted by JJ on Hune 27. Filled out form regarding my experience. They said I would be contacted by local franchise owner. Have not heard from them.