Jimmy John's

Just waited over 1.5 hours for a $20.00 sub. I am 5 mins from the store. The sub never did show up. Called to cancel and no sympathy was given. I'm sure getting my card refunded will take a week. Thanks JimmyJohn's!! Really wanted to pay for a sub that never shows up.who needed to eat lunch today anyways.

I have not come here or any other JJ's for a long time because I was so disgruntled due to their price increases (pre Covid) and smaller portions as well. So I order a Hunters Club thru the drive thru, and the person helping me wasn't very on top of it. I asked them if they had horseradish sauce, and they said No, so I just said No Mayo. But when I got home, there was VERY LITTLE lettuce on the sandwich, really SMALL tomatoes, cheese was sliced so thin you could hardly see it, and the amt. of beef was ok, but that is supposed to be a double portion anyway. The bread was about an inch thinner that what it used to be, almost like a hotdog bun! Will NOT be going back to JJ's anymore! I'm DONE!

Never had a problem till today you can see who took my order on the bottom of the Receipt. I go to the store and get a sandwich from them the lobby is closed because they are short staffed, that’s fine I proceed to go to the window, I give them my order and once I pay for the sandwich I leave hungry as hell ready to eat and when I look at my receipt there’s a delivery fee… lame!!!!