Jason's Deli

We just placed a large order for a corporate event and "surprise" someone had a change to their order. Marianna was so understanding and quickly edited the order. She was professional and polite.

I have given this location 2 visits to test how it compares to others. I do agree with one of the other customers when they stated "Grapevine location gets it right". The customer service at this Keller location has much room for growth, the sandwiches today more than the first visit were not up to what I have come to expect from Jason's Deli. The bread was hard and dry as if it had passed the expiration date and the freshness is just not there as far as the contents of the sandwiches. There are too many choices for the purchase of a sandwich to give this place a thought of a 3rd try. I really do believe corporate should know of the downfall.

Love the staff and manager, Clint. Good customer service is so rare now-a-days but it is always good here! We drive past other locations to get to this one because we know we will be welcomed.