Jack in the Box

I order jalapeño poppers and they were cold. They were the worst i have ever had at any Jack in the Box i have eaten at. Also there was a guy standing at the drive thru window ordering. That is very unsafe and uncommon. The guy at the window seemed upset that i asked to have my order reprated. I will not go back to this location. I come to Dallas several times a month and it will not be my go to at this location. I drive by it everytime on my way to my hotel. Buyer be ware is all i csn say.

The guy at the window last night October 28th around 9:00 p.m. was super friendly at the window. I placed my order and thanked him but when I got home of course the chicken cheese sandwiches had no cheese neither one of them and we did get charged a $1.89 for each. I always try to check my order which is frustrating because you shouldn't have to and it's hard to open up a burger to see if the cheese is inside I wish they would make sure everything is correct so I don't have to be frustrated once I get home. (Jack in the Box please don't tell me your going to investigate, because you don't) how about you just send me back my money or some coupons?

I made an online order. I literally live 5-7mins from the restaurant. I get to the restaurant and let the staff know I have a mobile order. The individual at the intercom stated that nothing was showing and if I had the right restaurant. I repeated the address off the confirmation email that was sent to me “ 6355 E MOCKINGBIRD LN”. The individual said okay hold on. Come back to the intercom and said nothing is showing but I can pull up to the window. I get to the window and I am met by what appears to be the manager. He shows me a receipt with my order on it and says someone just picked the order up about 5 minutes ago. I show him the email that I received and asked how? He said they showed the exact same thing. I asked if they require ID he said no. I said well what am I supposed to do b/c my money is gon and I have no food. The guy tells me “I don’t know”. Slowly proceeds to shut the drive thru window. I asked for his name and he stated “Terrence”. I asked for the corporate number. H