Jack in the Box

We are from Michigan and make it a point to eat at different restaurants each time we come visit our kids. Today hubbs chose Jack in the box for lunch. It was easy to get to, the restaurant was clean and employees were friendly and efficient. I got the sourdough Jack with curly fries. It was a good choice. The sourdough was toasted perfectly, and the flavor meld made for a good flavor experience. Hubbs got the sausage burrito and a hash brown and he was very happy with his choice.

We placed our order at the drive thru menu speaker at 1030 pm. There were 5 cars ahead of us. We didn't get our food at window until 1115. They were completely unapologetic. They claimed they had numerous dining room orders. As we passed by there was not a single customer inside the building. Ridiculous Update I filled out your form and of course I have heard absolutely nothing from you

My mom was visiting from out of state and had never eaten at Jack In The Box. I also had never been to Jack In The Box, so we stopped on our way to the outlet mall. I ordered an ultimate breakfast sandwich with french fries and my mom ordered a burger, fries and drink. The clerk asked me if I wanted the combo and I said yes but with fries instead of hash browns. The clerk handed us one cup. We had to ask for a 2nd cup. Then when I got my food I noticed that I had gotten hash browns instead of fries. So I returned to the counter and waited approximately 5 minutes for a clerk to come to the front and acknowledge me. I told her that I was supposed to have fries instead of hash browns. She started punching in something on the cash register. I told her that I had originally ordered fries instead of hash browns. She told me that it should have costed us a dollar more but she would let me have the fries this time. She then filled the fry bag less than half full. No matter, I took the