Island Paradise Jamaican Restaurant

I don’t understand why this restaurant is always closed….. it’s very unprofessional to allow customers to order from your restaurant via DoorDash, wait 2 hours for food, just to find out from the DoorDash driver that you are closed!!! This restaurant does a poor job managing their hours of operation on DoorDash and Google. On Google it says you guys are open right now and you’re not!! Obviously Management needs to do their job and get a grip on this! I will NOT be ordering from this establishment again, and would encourage others to check out more reliable Jamaican restaurants in the area.

I'm in love with this place! Food was awesome, owners were great and noticed I needed help choosing what to get. We had the curry chicken with rice and red beans, and cabbage, and oxtail with the same sides. I am kicking myself for not stopping by sooner. Def will be going here again soon.

Food is good but their terrible customer service & rudeness outweighs that! They NEVER answer the telephone so I'm forced to order through Doordash for pickup orders. If they are out of a "side" that I order they will substitute with whatever THEY want without even notifying me or asking if it's okay! The last time I ordered, Doordash offered me a promo code to use for 20% off any order. When I arrived at Island Paradise to get my food I was told they never prepared it because they "don't take promos"! That's an issue they need to discuss with Doordash, not me (the customer). So they'd rather lose an entire order & a regular customer than give a one time 20% off? Fine with me. I'll never patronize this establishment again. Response to owner: Sir, perhaps it is you that is confused. I contacted Doordash twice prior to writing this review. They informed me that a merchant DOES have the option to contact them when there is an issue with an order. I have a screenshot of my chat with Doorda