Imo's Pizza

Perfect service, excellent food, comfortable atmosphere. If the rest of the food is as amazing as a 4 cheese pizza you're in for a treat.

Pizza had wrong toppings, was burnt to a crisp, as were 5 of the 8 ravioli. I called to complain and let the manager know I was unhappy and would be ordering from our usual winghaven location, and asked him to offer at least a partial credit. To my surprise he offered $20 when the order total was $11. When I asked how long would the credit take to show up, he said no im giving you store credit to your email. Now why the hell would I want store credit when Im not ever going to that store again? I said no just refund the credit card. He said we cant. What? When you screw my order up, you sure as hell can. The manager wouldnt budge and I ended up having to call my credit card company. Two days later guess what? Still No store credit in my email. Terrible location.

Highly disappointed. I ordered a pizza, cinnimos, and a whole house salad with house dressing. The pizza was I OVERcooked! The cinnimos were OVERCOOKED and the salad came with 1 dressing instead of 2. I immediately called back once I got home. But you know you’re staff need to realize when someone drives to pick up and order they can’t just easily come back to return it. So you what that means they have nothing to eat!!! At least not what I just paid my hard earned money for anyway! ???? You should know when you have overcooked a pizza to not send it out or give that to a customer! Do better! Your crust is already a thin crust pizza. When you over cook it, it makes it a hard chewy cracker with dried up cheese! The cinnimos were hard and not edible with barely a drizzle of the cinnamon sugar topping! To the owner or manager of this location I hope you teach your staff better and require them to put out a quality product! In an economy like this where people are cutting back, I usually t