About
IHOP, which stands for International House of Pancakes, is a popular breakfast chain restaurant that serves pancakes, waffles, omelets, and other breakfast foods, as well as burgers, sandwiches, and salads. The IHOP restaurant located at 5039 28th St SE in Grand Rapids, Michigan is a franchise location that serves breakfast, lunch, and dinner.
Ratings for IHOP
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- Overall Rating
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Reviews for IHOP
We only show the 3 most relevant reviews to save you time.
Worst IHOP I have been to. Waitress practically pushed us out the door while continuing to say she hates the job and she's out for the night after 2 tables. Food was cold and not seasoned. Service was bad. Well spent $40
To be simple and kind, this experience at this IHOP was the most disappointing I have ever had at IHOP. The waitress had zero personality and took her time. 10 minutes for her to take our order from when we sat down. There were only two other tables of people. Once the order was taken, the cook got the food out in under 5 minutes. Only two negatives on the food, the scrambled eggs were reconstituted and the toast was served with butter on the toast or even offered at the table or by the server. And heaven forgive me when I asked for some butter, the look I got would have frozen a flame. Did I mention that at 6:30am on Saturday when we went, they were out of apple and orange juice and their Carmel sauce for one of their signature items. You do have a choice, we choose wrong, go to Bob Evans just down the street.
Waited almost an hour for a 20 minute wait, while others were being seated before us. Was denied coffee while I waited. But apparently if you order it to go then it is okay. Food was burnt some undercooked and toast was served after we ate. Never again! Got the bill that was double of what it should have been because they added food to the bill that wasn't even given to us. Was told there was nothing but 15 year olds working there (on the day of Sunday). Took 3 tries to get the bill fixed and the manager was not helping at all with the situation other than telling the waitress this is against our policy. If not getting food prepared that is edible and not only being billed for what you actually ordered then be my guest and enjoy this place. ????????????would rate 0 but it's not an option
Menu / Photos








Business Hours
| Sunday: | Open 24 Hours |
| Monday: | 12:00 AM - 10:00 PM |
| Tuesday: | 6:00 AM - 10:00 PM |
| Wednesday: | 6:00 AM - 12:00 AM |
| Thursday: | Open 24 Hours |
| Friday: | Open 24 Hours |
| Saturday: | Open 24 Hours |
