Arby's

Was just denied service in the lobby, though the door was open and the sign says "lobby open 10 to 10." I simply said that their sign needed to be changed and was told "short staffing, would you like an application?" We waited in the parking lot for about 10 minutes trying to figure out what else to do for dinner since we were in multiple cars and realized that they didn't have a single customer in the drive thru the entire time we were there... I understand short staffing and would have waited patiently for our food, but the door was open and there were no signs indicating they were closed, so to be turned away immediately upon entering was not expected or necessary since we were the only possible customers at the time...

They touch the food without gloves and give customers moldy ribs with hair by the sandwich my co worker went there yesterday and the service was horrible they laughed in her face. This is inexcusable we work in customer what is wrong with ppl if u can't do ur job maybe ur in the wrong line of business.

Arby's has been really disappointing the past few years... From Florida to North Carolina and now Michigan. This has been my best experience from all three states but still something different about the fries... Not as much seasoning as there used to be. Sandwich was good.