Hooters

I had a very good experience at the Hooters in Douglasville due to the social relation that I had with our waiter kass. She was very on point with making sure we had everything we needed. She also showed much compassion when we were having conversations about our personal life. I would recommend this restaurant to all my friends and family. I would definitely recommend the waitress kass. I hope they continue to hire and train more employees to be as determined and dependable as the .waitress we have had tonight

The service of this location was discriminatory and unprofessional. For example, the waitress Marisol failed to present a physical menu to an African American woman. The waitress stated we do not have menus , so you have to scan a QR code. However, shortly after a white male walked in and she presented him a physical menu. When asked to speak to a manager about this discriminatory practice, the manager did not provide a written explanation to why this discriminatory action took place. He just gave an explanation about that’s how the training is done for Hooters. That’s made me infer and further question —is Hooter’s training geared toward discriminatory practices for female patrons. I’m addition, the waiter Marisol’s overall service was unpleasant. Whenever a request was made from me and my accomplice, she wouldn’t say ok or complete the action with a smile. It was always negative feedback. It was evident she did not want to wait on the African American women, but was more than accomm

My husband and I hadn't been to Hooters in about six months, we went today April 8th and were not satisfied.We ordered fish and chips, smoked wings, and waffle fries. My fish and chips arrived first, they were decent but not be "big" piece of fish as the waitress said it would be more like half the size of I had in the past. My husband waffle fries came next then the wings. He asked for utensils and the waitress looked at him with a question expression o her face and then stated " you want a fork and knife and things"? He replied yes. When she returned we asked for another order of fish and chips, it arrived and the fish was hard and greasy so we sent it back and asked for another order. It arrived cooked better but the fish were the size of fish sticks. To add to this experience a young boy vomited a few feet from us and it took someone at least 5 minutes to come to begin cleaning it up. Also while we were eating guests were being seated across from us in a booth. The guests had t