GoGo Sushi Express and Grill

First time here. Excellent selection of sushi and hibachi, though the process of ordering takes a moment for a newcomer. We sampled across the menu, including kid's bento boxes, happy hour offerings and sushi/sashimi favorites. Food came out fast, hot/fresh and the staff was attentive. The taste was good, portions were fair for the price and we left content. That said, I'm not likely to frequent unless I'm with the kiddos. The atmosphere was a little too airport/lunch counter for me personally. I personally think that if you are spending in excess of $75 for a late lunch it shouldn't feel as if you are ordering from a fast food joint that hands you a little numbered flag for them to drop off the food. When I take that into account I feel the value proposition is too low. I'd rather spend another $20 and have a relaxing meal where service is part of the equation. Kid-friendliness: Non stuffy atmosphere. If you're kids enjoy sushi or traditional teriyaki/tempura they'll enjoy it.

Sunset roll is really good and so is the egg rolls. It would be nice if they can make it a little easier for the online orders to come pickup the food. When you go pick it up they don't have a To go line so you can cut in front of the line which results in standing in line for about 10 minutes.

Edit: After seeing the owner's response I stand by my decision to not return. For as long as I've been coming here there has only been 2 sushi stations. B.s. excuse. You didn't prioritize orders based on how they came in, we ordered something difficult and you just didn't want to make it. Short staffed? Never had service this bad, been coming for years. Do better gogo, maybe this is why your other location had to close. I have been a customer of GoGo Sushi since 2017/2018, eating there several times a month, and they have had the best sushi I've found in OKC. To the extent that I've been willing to wait 15-30 minutes to get my food. That changed today. We had such a poor experience that we won't be returning. I went in with my wife and son, we ordered a hibachi meal for my 2 y/o and 3 specialty rolls for me and my wife. Within 10 minutes we had the hibachi for my 2 y/o and he loved it. After 30 minutes we still had not received our sushi, but saw the two groups of people A