Fuzzy's Taco Shop

Stopped by to grab breakfast burritos in the morning. Got home and noticed it was crunchy to find out it had chunks of egg shell through it. Drove back to turn them. Without asking they started to remake them. I asked them instead for a refund since I had lost my appetite eating egg shell. Gave them my receipt to which the drive through last said since it was an online order they would have their manager do it. She said she would tape my receipt next to the register. I asked how I would get my Fuzzy’s points back that I used on one of the burritos, to which she had no answer. Never received my refund so I had to dispute it with my card company and I’m still out my points. Very disappointed with the customer service I received in addition to being fed egg shell. Was my favorite location until this disappointing experience

I always get the shredded chicken tacos with no feta and my husband gets the mahi mahi tacos. The tacos are consistent from this location and we usually order to-go. I mention that because by the time we make it home our food is a bit cold, which is understandable. However, we chose to eat at the restaurant this time and guess what?? The food was still cold!! Serving cold fish and chicken hopefully means they’re storing the (most likely) pre-made protein at the correct temperature, but it would be nice if they would heat it back up to a desirable level. Do better BryIrv Fuzz, or I’ll have to pick another location. Kid-friendliness: They had a claw machine that was only $.50!! I was actually really shocked, because most are $1.00 or more these days.

The food here is always good. However, not once out my 4 visits has my order been correct. I have had tacos made wrong, not what I ordered, and flat-out missing. Making a simple mistake wouldn't leave me to write a negative review, but I have yet to have a correct order and that is unacceptable. … More