Five Guys

Love 5 guys. I always get the little cheeseburger as that cheeseburger is not small and sometimes I do struggle finishing it. I also got little Cajun fries ???? ????. Recently got a hot dog for my daughter, was disappointed there was no kid friendly options or portions. I had to buy her a whole adult meal which ultimately went to waste.

Five Guys in general is tasty enough when done right, and you eat the burger fast enough before it gets cold. I will not return to this particular location. Why? Well, the service is slow here, and seems poorly managed. I was the only one in the store physically, and they left my burger out to get cold. Whoever was working the other night was obviously a little over-stressed, and took it out on me. (I really didn't say anything or was being a "Karen" either). So I am wondering if mobile orders are too much, or something like that for them to work through. Meh.

Terrible experience with customers service and manager! I asked for a burger and added a patty, they charged me for my burger and then $6.79 for a little hamburger. I was sure the price is not right so I opened the order online option and it says there that to add a patty is $2.40 extra. And I know that I always pay between $2-$3 for added patty and not the price for a little hamburger. I talked to the manager and he told me the prices online are different and that I need to have a burger order so I can add a patty, which I totally understand but I had a burger ordered. So I end up paying $11.59 for my burger + $6.79 for an extra patty which I thought was ridiculous! So be aware, better order online because I guess the prices are different, or at least that's what they were trying to convince me.