Firehouse Subs Hudson Plaza

I have placed a pick up order for 3 sandwiches. All hook and ladder, but one without mustard. They all had no mustard. VERY DRY. We called to complain and we got OH THERE IS NOTHING WE CAN DO. Have you people ever heard of the customer being right? If you order from here check everything before you leave. Very rude to boot

I enjoy a firehouse sub. I have to say this may have been the worst firehouse I’ve been to. Staff a very polite. That’s appreciated. However it took almost 20 minutes to get one sandwich. Once I got the sandwich, I had to look at Thea icon outside to ensure I was at firehouse? It was like a Subway sandwich…meager amounts of meat and literally 5 pieces of shredded lettuce. Taste was normal but slow service and a poorly presented sandwich. I will avoid when when visiting Fayetteville again.

Placed my order. Waited for about 10 minutes. Haven’t received my order. Waited another 10 mins and still no order. 3 to 4 young ladies were there including 1 young man. The young man was cleaning, taking out trash, and making the sandwiches while those ladies were conversating. Another 5 mins went by and all the ladies went to the back. I’m sitting there confused. After the young man came from outside, he went to the back. And that’s when I yelled, Excuse me. He came to see what I had wanted and I had explained to him. Another 5 mins went by and I finally got my sandwiches. Fayetteville Store…. Y’all need to get it together. I shouldn’t have to wait for almost 30 mins to get my order when it’s usually takes only 5-10 minutes. Save all of that talking for when u are off the clock. And btw, my hook and ladder sandwich was not done correctly. It did not taste like the other ones that I always get from other Firehouse Sub locations.