Filiberto’s Mexican Food

I went through the drive thru on 7/13/23 at 9 30am and asked the employee what is poco that showed on my receipt. He said steak and cook forgot it was a Jr breakfast burrito but only charge for Jr size. When I got home it was all wrong and had ham in it. I brought it back and the employee man said refund for only the burrito not the large diet coke. I said yes. He asked for my debit card and I gave it to him. Then a lady employee gave me my debit card and a receipt. She charged my card again for $3.33 and said it was for the drink. I told her no! I already paid for my drink when I got the burrito. I told the man employee wearing glasses that I want a refund for the burrito I handed back to him and now for a second drink they charged me. He acted like he couldn't speak English. He never refunded me or gave me a new burrito. I called the police to come out. The ov officer said to file a complaint with HQ and call my bank to dispute. These people stole from me. My entire family loves fili

I had to change this from 5 stars to one. About a year ago I found 4 pretty big rocks in my bean burrito. That is forgivable. Rocks are sometimes in bags of beans, so I understand a mistake (even though... 4 rocks in one burrito?). I sent a nice message to the main office letting them know their food is great but to watch the quality control because of what happened. I started going back about 6 months later... the rocks kind of took my appetite away for Filibertos for a while. We might get something from there about once a month--so not too much, but more that other fast food places that we go to. So the probability of me having another bad experience seems low. However, today I bit into a burrito and felt something hard. It wasn't a rock, but a thin strand of metal. I took pictures of each experience. Enjoy the photos. I can't recommend this place to people who don't enjoy rocks and metal in their food. However, for those who like surprises in their food... You can kind of this of th

Their prices have skyrocketed. Plus they are now charging extra if you use your debit card, knowing d@mn well people mostly use cards these days. I can go to a restaurant for less at this point.