El Ranchero Mexican Restaurant

The quality has gone down tremendously since the onset of the pandemic. I came in to place a to-go order (which they normally take a long time to acknowledge your presence) and tucked away in a corner, I saw their health department score (70). Needless to say, I left.

Adziri was my server. She is very rude she came to my table a total of 3 times the whole time. I asked her to bring me some more chips and salsa and she never came back until the food was ready. She brought out the food and I asked her if she could bring the things we asked for and she said it’s not me it’s not my fault and walked away and didn’t come back until I had to get up and find her. I asked to speak to a manager and she told me there were no managers. And there was no one to complain to. Don’t go here the service is terrible.

My food was decent, but I had already spent $100 before I saw a health rating of 70. They automatically charge 18% even on to go orders PLUS a service fee for using a card. They lack customer service. I had an issue with my order and three of the workers looked at me made no intent to ask if I needed help and carried on their irrelevant conversations or task. I keep saying I won’t be back. But this visit takes the cake. They could have at least pretended to work for the tip and a 70 is just nasty.