About
El Pollo Loco in Laguna Hills, California is a Mexican restaurant that specializes in chicken dishes. It offers a full catering service and is well known for it's delicious fried chicken.
Ratings for El Pollo Loco
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- Overall Rating
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Reviews for El Pollo Loco
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This is not the first time and most likely it won’t be the last time. They don’t deliver what u ask for. Be careful . There is always one or two pieces missing. I just ordered half chicken and one extra leg. When I got home there was no extra leg. I asked them for extra crispy they gave me not even well cooked. Please check your bag. They are bunch of irresponsible people working in this store. I called them , no body answered the phone. Don’t recommend to go to this store
A message to the owners, get some competent saff. One of the worst customer service i have ever seen. Same terrible customer service. Unfortunately this is the only store nearby, otherwise I will never step in your store.
Got 2 double chicken bowls from this el pollo loco brought then Jones and realized they put no chicken in one and barley any chicken in the other also the avocados the used were gray and black really poor execution.
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Business Hours
| Sunday: | 11:00 AM - 9:30 PM |
| Monday: | 10:00 AM - 10:00 PM |
| Tuesday: | 10:00 AM - 10:00 PM |
| Wednesday: | 10:00 AM - 10:00 PM |
| Thursday: | 10:00 AM - 5:30 PM |
| Friday: | 11:00 AM - 9:00 PM |
| Saturday: | 10:00 AM - 10:00 PM |