El Burrito Loco

Poor customer service and manager unprofessional. They got my order wrong. I ordered nachos locos. They gave it to me with all the other ingredients,dry and no cheese. How is nachos a nachos without cheese ? I called, they wrote my name and apparently they will give me credit. When I went to get my "credit", the credit that she wrote was for sides. When i explained what happened the Manager insisted and puts words in my mouth that i didnt say. Manager needs to learn how to multi task since she takes drive thru orders and answering complaints.

So uh, kinda sad to say I was really disappointed. Service was good but not the food. I got a taco dinner and: carnitas were dry (which is sad because they're my favorite), the pastor and barbacoa we're both pretty bland and I didn't like the flavor anyway. I literally just didn't eat them. Also got steak nachos and the steak wasn't the worst, was the best of the other meats, but I've had much better. And they use a cheap cheese sauce underneath that isn't very flavorful. At least the elote and Jamaica were good but it's hard to mess that up, haha. Wouldn't recommend personally.

Normally I would give this place more stars but since the cook decide to mess up the remake of our order by half cooking the burrito, and soaking the burrito in grease without draining them, I taken this as retaliation. Yes my husband requested the order taker to put cheese, and red sauce on both deep fried burritos, so when he got home discovered naked burritos. We Called and had order redone. I return with the untouched food the look on the cook and two other staff had a mad look on their faces. Well we are English speaking people if you don't understand get someone else to take the order. Gas is gas money is money