Don Pollo Mexican Grill

Not what I expected. Still Very Good! I was looking for a place where you can order a chimichanga or flauta smothered in sauce and cheese, with beans and rice on the side, add sour cream and guacamole. I ate such a platter in many restaurants in Arizona when I lived there. I called ahead to ask whether the chips and salsa are unlimited when you eat -in. They ARE. Orders to-go are sent with a portion of chips and salsa. The man who answered the phone was friendly and did not rush me. I did choose to go there with my family. We ordered 3 chicken tacos and 3 steak tacos. The atmosphere or layout of the place is what surprised me. There aren't many tables. It is designed with a high counter to the left of the salsa bar. You order at that counter and get your order number. There was a tv playing ⚽ when we went in. Each time the phone rang, it was answered in Spanish. Each time they called an order up, they said it in Spanish first, then in English. There is a tip jar to the left at the orde

Walk in around 4pm, it was alone at this time. One lady behind the counter was on the phone, then took my order. Four beef tacos, a whole chicken w/ sides and 1 chicken burrito. All that for about $46 and change. Gave me no receipt. She went back to the kitchen and didn't wash her hands. She then took some old chicken, not juicy, burned and reheaded it, did the tacos only with one hand glove while on the phone talking nonsense. I did asked her thru another worker to stop talking, I don't appreciate spit on my food. The chicken was old, hard, flavorless, the pinto beans smelled burned, the rice was bland. The customer service was bad and the quality of food is horrible. They will loose clients if they don't learn step it up.

This place is divine. My husband and I are regulars. It tastes so fresh and delicious every single time. We love the chicken street tacos, chicken salad, and horchata the most but everything we’ve tried has been awesome! They also speak both English and Spanish. They are very friendly and they have a punch card to get 50% off. Also the prices are very fair and they are extremely fast. We literally recommend it to everyone!