Don Gustavos Mexican Grill

Do not go here. I thought my wife and I could have a nice Cinco de Mayo meal so I ordered through their online system at 4:10pm for a 6:30pm pickup. One logical person would assume that would be enough lead time to have your order ready when you get there. With a half full restaurant there was a line of about 10 people waiting for pickup orders. At about 7:30pm some orders trickled out. After about the 3rd one I asked to speak to the manager. They seemed to have lost the receipt and said they could have it ready in 10 minutes. I had already been waiting an hour for an order placed over 2 hours before the pickup time so I decided to cancel my order. I asked if there was anything they could do if I ever decided to come back. They said they couldn’t and offered me a to go margarita as a consolation prize. I just moved to the area and was hoping to find a great Mexican restaurant. Hopefully the owners and management will read this and reach out to me to rectify. Based on what I witnessed t

Foods decent but man the service is horrible . And I mean horrible . Our waitress got us waters then abandoned us. Keep in mind that only about 6 tables had people at them. So after 20 min I went inside and asked for service. She came out took our order . Then never brought my beer. Then another waitress brought out food . I asked for my beer. Other waitress brought it . Dinners almost over at that point . Then trying to get the bill ? It was getting comical at that point how bad the service was …. No excuse … place was empty Tuesday night …. They had 3 waitresses for 6 tables and 2 of them including our waitress was no where to be seen …

OMG! The worst Burrito I ever had… ????????????????????????. Please don’t go to this place and i will never recommend this restaurant to anyone. The employees are super rude. It’s just a waste of money. The employees could not differentiate the grill beef and chicken with boiled/steamed. Please please please don’t waste your money don’t go to this place. I can not name this place a restaurant. Their sign says Mexican Grill but the employees don’t know what grilled chicken is SO SO SAD.