Denny's

Took an hour to get pancakes, eggs and bacon. Claimed they had one cook, a trainee and the manager was helping out in the kitchen. Saw several people enter after we did, get their food and leave before our food arrived. Waitress should have been paying more attention to the situation. Instead she was just standing around in the prep area doing nothing. Very poorly managed establishment.

On Sunday 7/9/23 I went with a friend and we had to wait about an hour to get our food. We asked for drinks and it took them a while to get those to the table. It looks like this manager does not know how to manage the kitchen nor the employees.... They did a lot of walking (employees) but not a lot of serving. A man who was waiting for his take out order left because they were taking too long and when we got our drinks my friend had tea and it was too strong. I had to tell the girl that I am a diabetic and needed my food because my sugar was dropping.... (I am diabetic and so is my friend and we were hungry) Customer was lacking big y me. On a scale from 1-10 this Denny's rated a 4 and that's only because the waitress was pleasant. Also something else I did not appreciate was that someone older, from the kitchen I assume, came out with an order for someone and talked with they customer for about 10 minutes. Apparently she also works somewhere else too, was referring this person to go

Update: Lunch again on 8/8/23. We are creatures of habit but also really like the Bourbon Chicken Skillets. One plus about the skillets is that your food definitely stays hot the whole time! Lisa S was our server this time. She was amazing! Very attentive and more than met our expectations. Granted. Our time there was just after the lunch crowd so she had more time to watch over us. Nowadays it can be difficult to keep good help but Lisa and the kitchen staff were a good team. I know we'll be back again. Review sometime in June 2023 Stopped in at the Denny's on hwy 291 in Independence, MO.. We had two of the Bourbon Chicken Skillets. They were very good and piled high enough that we'll get a couple more meals out of our leftovers. Also, we can never resist the Puppies no matter what time of dsy it is. Our server, Tara, was great!