Dairy Queen

Poor customer service. I asked for a ranch with my order. They said it was .87 cent. I paid the money. Then they forgot to put it in the bag. After I had pulled around and waited in my car, I had to get out and go inside to ask for it. Ok no problem. Things happen. But when I get inside the lady in the back argued with me that she put it in the box. Really? It was not there. Are we debating .87 cent. Finally she rudly says, "just give it to her". Goodness, I will never go back to this location.

Love Dairy Queen and this location in Hutchins is no exception, with only one minor detail. Staff is friendly and polite, service and food was great , but the wait time inside is terrible! Waited a good 20 minutes in line behind two people before ordering. Seems as though the drive through line gets most of the attention, so do yourself a favor and get in the drive through line if your in a hurry! Other than that, everything was perfect! Again, staff was very nice and polite for everyone being as young as they were.

I'm here now, there is four people standing around behind the counter. With four groups waiting on their food with a family waiting to order. Not to mention I called in the order 15 mins ago for pick up! It's as if there is no cook, scheduled front staff and has no back of the house staff. It actually could be the manager cooking & for that sorry. Can only hope the food will be fresh! Point being don't call in your order here and it doesn't allow you to order online