Cook Out

The first time I go through the drive thru I check my box and see that my order is incorrect. They put Fries in my box when I asked for corn dogs. So I go through the drive thru again and explain what happened. Than I get my order of supposedly corn dogs that he said both of them was in there and come to get home I have a box of onion rings. Like seriously ???? I just wanted my corn dogs that was all. And the burger was burnt I didn’t eat nothing but the onion rings. I don’t like to complain but I worked in restaurants before and I make sure the customers order is decent and correct. I tell you food service isn’t the same like it use to be. It’s like you workers don’t care about customers. I want to get what I paid for and I want the food to be good when I Pay for it. Not some slackness tasteless food. I won’t be competing back to no restaurant at all. Only reason I did that was because I just got off work and didn’t feel like cooking dinner.

Guess it depends on the Cookout you go to. My burger today was a disappointment. See pic... so small & dry. Looked like sausage patty. ????. The onion rings and corn dog was good. My drink had so much ice in it that I didn't have enough drink to finish my meal. I know Cookout tries to be great, but today, it didn't cut it. I'm only speaking for this location, yet I don't recommend it.

Very disappointed! Bought 2 cook out trays, With corn dogs and one of the trays had a upgraded to a shake. What did we get not what we usually get a small little shake I pay extra for that I always get a regular size. We also asked for mustard and ketchup etch up we got 1 mustard 4 honey mustards no napkins no ketchup. So I asked for Mustard on the side my cashier KEYASIA said they didn't have any so I asked do you not put mustard on your sandwiches, she said yes, I said OK could I have a side of that. Her response' rolled her eyes and completely ignored me, this is customer service really? I go to cook out at least 3 times a week. Is this a new thing ignore the customer your loyal customers. I just wanted a side of mustard and then the trays sides if you want to call it that. Yes our sides were Cajun fries which was more cajun than fries and cheese bites, which were 5 little bites that were the size of a dime did we get the bottom of the bag? I may as a loyal customer give co